Holiday Notice
Gate 39 will be closed on Monday, September 7, 2026 in observance of Labor Day
Our team will continue to monitor your infrastructure as outlined in your service level agreement, and non-critical requests will be addressed the next business day.
Support
At Gate 39, world-class customer service comes standard for marketing and technology clients.
When you need answers or technical assistance, our support team is here to help.
Find Answers To Common Questions
Visit our Knowledge Base for step-by-step guides that address common questions and help you resolve issues on your own.
Some of our Knowledge Base topics include:
- HubSpot
- Analytics tools
- WordPress
- Website security
- Marketing basics
- And more!
Get Help From Our Support Team
Submit a ticket below or email us at support@gate39media.com. Our team will promptly review your request and offer next steps.
We can assist with technical requests such as:
- Website edits
- Hosting inquiries
- Domain management assistance
- App functionality
- DNS changes
- And more!
Existing client? View our Managed Services Policy for support guidelines.